— PRIVACY POLICY —

1. Introduction

BUSINESS VIDYALAY respects your privacy and is committed to protecting your personal data in compliance with Indian laws and Meta/RCS communication requirements.

2. Information We Collect

We may collect:

• Name, phone number, email
• Device and browser information
• Cookies and usage data
• Message logs and communication metadata
• Opt-in records for WhatsApp and RCS messaging

3. Purpose of Data Collection

Data is collected to:

• Provide educational and communication services
• Deliver WhatsApp and RCS messages
• Improve user experience
• Maintain compliance logs

4. Consent for WhatsApp & RCS Data Processing

We process data only after explicit user opt-in as required by Meta and telecom regulations.

5. Legal Basis for Processing

Processing is based on:

• User consent
• Contractual necessity
• Legal compliance under Indian IT laws

6. How We Use Collected Data

We use data to:

• Send transactional and service messages
• Provide support
• Improve platform performance
• Maintain audit and compliance records

7. Data Retention & Deletion

We retain data only as long as necessary. Users may request deletion at any time.

8. Data Sharing with Third Parties

We may share data with:

• Meta Platforms, Inc. for WhatsApp API delivery
• Google LLC for RCS services
• Telecom operators for message routing
• Government authorities if legally required

9. Security Measures & Encryption

We implement encryption, secure servers, firewalls, and access controls to protect data.

10. Cookies & Tracking Technologies

Cookies are used to enhance user experience and analytics.

11. Data Transfer & Storage

All primary data is stored on servers located in India or compliant jurisdictions.

12. User Rights

You have rights to:

• Access your data
• Correct inaccuracies
• Request deletion
• Withdraw consent

13. Policy for Children

Our services are not intended for children under 18.

14. Updates to Privacy Policy

We may update this policy periodically.

15. Governing Law

This policy is governed by Indian law. Jurisdiction: Nashik, Maharashtra.

16. Contact Information

BUSINESS VIDYALAY
Office No-506, Fifth Floor, Nath Seeta Yeolekar Complex, College Road, Nashik – 422005
Contact: 9821153252
Email: businessvidyalay@yahoo.com